Service Status

This site provides service information for all Symology Hosted Services (more)

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Insight Portal
Insight Application
Aurora Application
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Last Refresh: 22/03/2023 13:42
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All Clear Zone 3 All Data Stores Minor maintenance update for Aurora Community Portal and Aurora Academy
11/03/2023 09:44 The updates have been completed successfully.
10/03/2023 13:16 This evening we will roll out minor updates for the Aurora Community Portal and Aurora Academy. No service disruption should be noted.
All Clear Zone 3 All Data Stores Aurora map services being restarted
10/03/2023 09:10 We have made performance adjustments and the mapping service has remained stable. Marking this incident as cleared.
09/03/2023 12:20 The service is operational. We will carry out changes out of hours this evening, which should improve performance. In the meantime, if you have issues please let us know via our usual support services.
09/03/2023 11:57 The issue has recurred, Aurora mapping is hanging with a grey background. We are checking our logs and will update again shortly.
09/03/2023 11:12 Services have been restarted and normal operation has resumed. We will monitor and also work to identify the cause.
09/03/2023 11:00 We are restarting the Aurora map services due to a reported issue, we will post more information shortly.