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Aurora Mobile Application Base Mapping issues
20/05/2022 13:36
We have identified the issue with the Aurora Mobile base map errors and are continuing to resolve the issue.
As a workaround, we have reverted to the open map layers, whilst this is less detailed it will remain functional until the original Mobile Base layers are fixed.
To use the new background map, it is recommended to uninstall and reinstall the app from scratch. For Android users, it is possible instead to "Clear Storage" from App Info details. Doing a "Clear Data" from within the app will not switch to the new maps.
Once we are happy the original Mobile Base layers are stable, these will be reactivated on the Mobile devices. However, you will need to perform the above steps.
20/05/2022 07:55
Unfortunately, there is a reoccurrence of yesterday's issue with the Aurora Mobile Application Base maps layers.
We are currently investigating the issue and will update you as soon as possible.