Service Status

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Last Refresh: 31/08/2025 15:21
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All Clear All Zones All Data Stores Aurora App issue with England (Live Site - Low Risk) inspection results
22/08/2025 17:46 We’re pleased to confirm that the issue has now been fully resolved. Thank you for your patience and understanding while we worked to restore service.
22/08/2025 13:59 Our update from last night has caused an issue with the Aurora App for England Inspectors, who will find any low risk failures cannot be sent to Aurora for live sites. These will remain unsent in the 'Review Progress' list, however we plan to apply a hotfix this evening, such that the 'retry' button can be used tomorrow to submit these.
All Clear Zone 3 No Data Store Maintenance - Aurora
21/08/2025 22:57 We are pleased to inform you that the scheduled maintenance for the Aurora Production System has been successfully completed.
Thank you for your patience and support. If you experience any issues, please contact our support team.
21/08/2025 19:49 Tonight’s planned maintenance has now begun. Aurora and its related interfaces have been taken offline.

We’ll provide another update once the work is complete. Thank you for your patience.
19/08/2025 17:15 This is a reminder that the scheduled maintenance for the Aurora Production System will begin at 18:00 on Thursday, August 21st. The maintenance is expected to take up to six hours, during which the Aurora Production System will be unavailable.
08/08/2025 09:49 We would like to inform you of the upcoming scheduled maintenance for the Aurora service. This maintenance is necessary to maintain the security and reliability of the service, as well as to introduce enhancements and new features that improve your experience.

The maintenance is scheduled to start on Thursday 21st August at 18:00 and is expected to take up to six hours. During this time the Aurora Service will be unavailable.

We recommend planning accordingly to minimise any inconvenience. If you have any questions, please contact our support team.