Resolved
Zone 3
No Data Store
Aurora server error reports
11/03/2024 15:15
Thanks for your patience, we have resolved this mornings issue and full functionality has resumed. As a result of this issue, England authorities may notice change requests which arrived today may show a due date a few days earlier than expected.
We are attempting to correct these where possible, but please note some due date issues may remain. Please report any concerns with this, or further issues you spot, to the Helpdesk Team as usual.
11/03/2024 14:09
Apologies for the slight delay over the estimated resolution, the fix is being applied now and should be in place around 14:20. We will complete tests and confirm shortly.
11/03/2024 11:02
We have identified the issue and are working on a fix, this will take some time to deploy and is expected at approximately 13:00. We apologise for the inconvenience.
11/03/2024 10:37
We have reports of a Aurora 'server error' message when attempting certain functions, currently this appears related to England authority processing of promoter change requests, there may be other scenarios also impacted. We will provide updates regularly here as we continue to investigate.