Service Status

This site provides service information for all Symology Hosted Services (more)

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Last Refresh: 07/03/2026 20:56
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All Clear Zone 3 No Data Store Maintenance - Aurora
05/03/2026 23:35 We are pleased to inform you that the scheduled maintenance for the Aurora Production System has been successfully completed.
Thank you for your patience and support. If you experience any issues, please contact our support team.
05/03/2026 20:56 The scheduled maintenance for the Aurora Production System has now begun. Our team is performing the necessary updates to maintain the security and reliability of the service.
During this time the Aurora Production System will be unavailable.
We will provide another update once the maintenance is complete. Thank you for your patience
05/03/2026 09:00 This is a reminder that the scheduled maintenance for the Aurora Production System will begin at 18:00 on 5th March 2026. The maintenance is expected to take up to 4 hours, during which the Aurora Production System will be unavailable.
19/02/2026 21:55 We would like to inform you of upcoming scheduled maintenance for the Aurora service. This maintenance is necessary to maintain the security and reliability of the service, as well as to introduce enhancements and new features that improve your experience.

The maintenance is scheduled to start on Thursday 5th March 2026 at 18:00 and is expected to take up to four hours. During this time the Aurora Service will be unavailable.

We recommend planning accordingly to minimise any inconvenience. If you have any questions, please contact our support team.
Open Zone 2 All Data Stores IP Address Update - Zone 2
27/02/2026 15:38 We would like to confirm the upcoming IP Address changeover activity for Zone 2 Customers. The work is scheduled to start on Thursday 2nd April at 19:00 and the outage is expected to take 1 hour.

Affected customers should have received the advanced notification containing the technical details. If you have not received this information please contact your Account Manager.