Service Status

This site provides service information for all Symology Hosted Services (more)

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Last Refresh: 30/09/2026 22:15
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All Clear Zone 3 No Data Store Planned Maintenance – Aurora Mapping Service
18/09/2026 22:05 The work has been completed and the Mapping services are available again
18/09/2026 16:17 On Friday 18 September, we will be carrying out planned maintenance on the Aurora Mapping Service. The work is scheduled to take place between 20:00 and 21:00.

During this maintenance window, mapping functionality may be temporarily unavailable or experience reduced performance. All other Aurora services and APIs will continue to operate as normal.

We apologise for any inconvenience and thank you for your patience while we complete this work.
Open Zone 3 No Data Store Maintenance - Aurora
18/09/2026 00:00 We would like to inform you of the upcoming scheduled maintenance for the Aurora service. This maintenance is necessary to maintain the security and reliability of the service, as well as to introduce enhancements and new features that improve your experience.

The maintenance is scheduled to start on Thursday 1st October at 18:00 and is expected to take up to four hours. During this time the Aurora Service will be unavailable.

We recommend planning accordingly to minimise any inconvenience. If you have any questions, please contact our support team.