Service Status

This site provides service information for all Symology Hosted Services (more)

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Insight Portal
Insight Application
Aurora Application
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Last Refresh: 03/02/2026 23:09
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Open Zone 1 & 2 All Data Stores Oracle security patches
03/02/2026 09:42 On Monday 9th February 2026, we are planning to carry out maintenance on the primary Oracle server. This will require an outage of the Portals (preventing users from accessing Insight) and Mapping Services. The maintenance window will run from 21:00 to 00:00.
Open Zone 3 No Data Store Maintenance - Aurora
22/01/2026 22:36 We would like to inform you of upcoming scheduled maintenance for the Aurora service. This maintenance is necessary to maintain the security and reliability of the service, as well as to introduce enhancements and new features that improve your experience.

The maintenance is scheduled to start on Thursday 5th February 2026 at 18:00 and is expected to take up to four hours. During this time the Aurora Service will be unavailable.

We recommend planning accordingly to minimise any inconvenience. If you have any questions, please contact our support team.