Service Status

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Last Refresh: 23/06/2025 16:34
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Open Zone 3 All Data Stores Maintenance - Aurora
12/06/2025 21:11 We would like to inform you of upcoming scheduled maintenance for the Aurora service. This maintenance is necessary to maintain the security and reliability of the service, as well as to introduce enhancements and new features that improve your experience.

The maintenance is scheduled to start on Thursday 26th June at 18:00 and is expected to take up to three hours. During this time the Aurora Service will be unavailable.

We recommend planning accordingly to minimise any inconvenience. If you have any questions, please contact our support team.
All Clear Zone 3 No Data Store Aurora Reports - Queued - S81s/Defect Inspections inc attachments
04/06/2025 09:39 We are pleased to inform you that this issue with Queued reports has been resolved, and normal service has resumed.

If you continue to experience related issues, please contact our Helpdesk. Thank you for your patience and trust
03/06/2025 17:26 Our team has progressed this issue through testing and we aim to deploy a fix to the application overnight to resolve this behaviour.

Thank you for your patience and understanding as we work to resume normal service.
02/06/2025 16:38 Our team are continuing to progress this matter. We are not in a position to deploy a fix for this overnight tonight. We will provide an update tomorrow afternoon (Tuesday 03/06/25) or sooner based on progress with a view to the overnight deployment of a fix.
02/06/2025 15:08 Our team are continuing to progress this matter. We will provide another update here by 16:30hrs.
02/06/2025 08:26 We are aware that customers are experiencing problems producing reports for Section 81s and defect Inspections where attachments are included.

Our teams are actively working toward a resolution for this issue. We will provide an update to this as soon as information becomes available.