Service Status

This site provides service information for all Symology Hosted Services (more)

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Last Refresh: 04/03/2026 20:50
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Open Zone 2 All Data Stores IP Address Update - Zone 2
27/02/2026 15:38 We would like to confirm the upcoming IP Address changeover activity for Zone 2 Customers. The work is scheduled to start on Thursday 2nd April at 19:00 and the outage is expected to take 1 hour.

Affected customers should have received the advanced notification containing the technical details. If you have not received this information please contact your Account Manager.
Open Zone 3 No Data Store Maintenance - Aurora
19/02/2026 21:55 We would like to inform you of upcoming scheduled maintenance for the Aurora service. This maintenance is necessary to maintain the security and reliability of the service, as well as to introduce enhancements and new features that improve your experience.

The maintenance is scheduled to start on Thursday 5th March 2026 at 18:00 and is expected to take up to four hours. During this time the Aurora Service will be unavailable.

We recommend planning accordingly to minimise any inconvenience. If you have any questions, please contact our support team.