Service Status

This site provides service information for all Symology Hosted Services (more)

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Insight Portal
Insight Application
Aurora Application
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Last Refresh: 17/03/2026 18:16
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All Clear Zone 3 No Data Store Maintenance - Aurora
09/03/2026 21:24 The maintenance is complete and all services are back online
09/03/2026 20:59 The Aurora maintenance work has started, the system will be offline until 22:00
09/03/2026 09:47 We will be carrying out urgent maintenance work on Aurora this evening, during which the service will be unavailable. The work will start at 21:00, and we expect the service to be fully operational again by 22:00.
We apologise for the short notice and any inconvenience this may cause. Updates will be posted here when the work starts and once it is complete.
Open Zone 3 No Data Store Maintenance - Aurora
05/03/2026 23:38 We would like to inform you of upcoming scheduled maintenance for the Aurora service. This maintenance is necessary to maintain the security and reliability of the service, as well as to introduce enhancements and new features that improve your experience.

The maintenance is scheduled to start on Thursday 19th March 2026 at 18:00 and is expected to take up to four hours. During this time the Aurora Service will be unavailable.

We recommend planning accordingly to minimise any inconvenience. If you have any questions, please contact our support team.