Service Status

This site provides service information for all Symology Hosted Services (more)

  Zone 1 Zone 2 Zone 3
Insight Portal
Insight Application
Aurora Application
Community Portal
Street Works Communication
Data Transfer Services
Internet Connectivity
Public Web Portals
Mobile Apps
Monitoring Services
Support Services
Last Refresh: 01/04/2026 19:32
Filter by
All Clear Zone 1 & 2 All Data Stores Network Maintenance
26/03/2026 21:17 Maintenance complete.
26/03/2026 21:02 Network maintenance commencing.
20/03/2026 09:46 Essential maintenance is required on some of our network devices. The work will be carried out between 2100 and 2200 on Thursday 26th of March. A brief interruption in traffic may occur during this time.
Open Zone 3 No Data Store Planned Maintenance - Aurora Mapping Service
25/03/2026 21:44 On Thursday 2 April, we’ll be carrying out some planned maintenance on the Aurora Mapping Service as part of ongoing improvements to the platform. The work will take place between 18:00 and midnight.
During this time, mapping features may be slower or temporarily degraded. All other Aurora services and APIs will continue to operate as normal throughout the maintenance window.
Thank you for your patience while we complete this work.
Open Zone 2 All Data Stores IP Address Update - Zone 2
27/02/2026 15:38 We would like to confirm the upcoming IP Address changeover activity for Zone 2 Customers. The work is scheduled to start on Thursday 2nd April at 19:00 and the outage is expected to take 1 hour.

Affected customers should have received the advanced notification containing the technical details. If you have not received this information please contact your Account Manager.